I was back in the BBC Watchdog studio last night for an item on how Nectar card fraud has been leaving some viewers with a decidedly sour taste in their mouths.
Reports of fraudsters targeting the Nectar loyalty scheme aren’t new, but a recent spate of activity has brought it back to the top of the Watchdog mailbag.
Nectar began rewarding shoppers in 2002, and now around 20 million members collect and spend points at a variety of high-street and online retailers. In February this year, Nectar was bought by supermarket chain Sainsbury’s, which now also owns catalogue chain Argos.
In the fraud, Nectar points are redeemed – often in high street stores – to buy goods. The first victims know is when they try to spend their Nectar balance and find instead that their account is empty. So prolific are the fraudsters that, in some cases, victims have even found they‘be been left with a negative balance.
There are some patterns to the fraud:
- Victims are adamant that their physical Nectar card – which is required to redeem points for goods in store – hasn’t been stolen, mislaid or even in the same town as where the points were redeemed
- Argos appears to be a hot-spot for fraudsters redeeming Nectar points
How does Nectar card fraud work?
That is the million Nectar point question. On the surface, this is very straightforward:
Click to read on
This week I’m at Mobile World Congress in Barcelona reporting for Mobile World Live TV.
Mobile World Congress is where the mobile industry meets. Each spring, over 100,000 visitors swarm into Barcelona to get a first look at the technologies that will feature in our pockets, homes, offices, cars and cities in the coming months.
Mobile World Live TV is the official broadcast channel of MWC, playing on over 100 screens around the Fira, live on the web and to tens of thousands of hotel rooms across the city.
Each day I’ll be hunting down the best start-up stories from in and around 4YFN at Mobile World Congress for my very own 60-minute show on the channel.
What is 4YFN?
Connecting start-ups from around the world, 4 Years From Now is where the firms and technologies we expect to see maturing in, let’s say, 4 Years From Now showcase themselves, speak to investors and network with others who can help take them to the next stage.
4YFN is 20,000 visitors, 650 start-ups, 110 hours of keynotes, workshops and panels discussing how technologies such as 5G, AI, Machine Learning, Internet of Things and Blockchain will continue to permeate our lives in the next 4 years from now.
The first episode of the show broadcasts on Tuesday 27th February at 15.00 CET with repeats each evening at 21.00 CET. Watch live – and on-demand after MWC – on Mobile World Live TV site.
The new series of Rip Off Britain – series nine! – began on BBC1 this month and once I am on-hand as its resident technology expert.
Earlier this week, I spoke with Angela about how high-tech car criminals are able to hack their way past current keyless security systems. I also shared a few tips that may help concerned viewers prevent their cars being stolen. Here’s a quick taster:
Car crime has largely moved on from the coat hanger and hot-wire days of old, with crime rates decreasing by 80 percent since 1993 according to the Office for National Statistics. However, a new wave of tech-savvy car criminals is now making easy work of making off with many makes of car.
I’ve been following the high-tech car crime trend closely, trying to understand the ways in which criminals are able to bypass or subvert car keyless security systems – whether through signal amplification, wireless jamming or keyless code capture. Criminals often steal to order, targeting high-value vehicles that are driven to so-called ‘chop-shops’ and sold on for parts.
Next week I travel to Glasgow for BBC Rip Off Britain Live. I find the live shows particularly enjoyable because we are able to be responsive to news stories as they break. As such, I can’t say yet exactly which stories I’ll be covering, but I believe we’ll be discussing how the Internet of Things has made our homes vulnerable to hackers.
David McClelland joins the BBC X-Ray team for a photography summer special.
As regular visitors here may know, I’m a photography nut. Naturally, I was very excited to be asked to be part of the BBC One Wales X-Ray Summer Special on how to make the most of your camera. I was pleased too that a primetime TV show had dedicated its slot to talk about photos – after all, with smartphones in almost every pocket now, snapping photos is something that many of us do all the time.
On a blustery afternoon in late-spring, I arrived by train into the picturesque Welsh coastal town of Aberystwyth. Heading first for the seafront, and then to the Arts Centre, I spoke with presenter Lucy Owen about all manner of issues that might arise when taking pictures and sharing them online — even how to back them up:
The show also looks at how to take better pictures with your smartphone, how to get great footage while safely flying a drone, and how the National Library of Wales preserves its priceless collection of photos.
UK licence fee payers can watch the whole BBC One Wales X-Ray episode on BBC iPlayer.
This week I appeared on BBC1’s The One Show sharing advice on how parents can help their children to develop healthy habits when using smartphones and tablets.
I’m a dad, and like most parents, I feel as if I’m making it up as I go along – which, of course, I am. How I introduce my children to technology is no exception.
Understanding a little about how children develop, what their needs are at different ages, and how easily influenced they are by adults around them, can all help make sure that children – and their parents – have a happy relationship with gadgets.
Technology offers amazing opportunities but, for me, the old adage that ‘too much of a good thing is a bad thing’ stands as true with smartphones and tablets as it does with anything else.
The One Show is on BBC1 at 7pm most evenings, viewers in the UK with a television licence can watch here.
It’s London Tech Week 2017 and all week I’m fronting Tech TV, the festival’s official broadcast channel.
Based at London Tech Week’s flagship event, TechXLR8, I am interviewing inspiring industry leaders, getting hands-on with some cutting-edge tech and…
…watching people fly around in jetpacks:
Richard Browning, the founder of Gravity, built the rocket man suit with the help of friends over eighteen months and is already a world record holder with it. Richard spoke live on the main stage at #LTW before heading outside and giving us a demo.
Now in its fourth year, London Tech Week showcases the capital’s bustling technology scene, bringing together cutting-edge developments in 5G, VR and AR, AI and Machine Learning, Connected and Driverless Cars, and more.
It’s a familiar tale: any time I once made to play Metal Gear Solid, Pro Evolution Soccer or PaRappa the Rapper has long since been eroded by the glamours of parenthood and an erratic work schedule. Mario Kart Wii still gets spun up, as much of an occasional treat for me as it is for my kids.
I am the ‘lapsed gamer’.
But I do still play games. Armed with my smartphone or tablet, pocket puzzlers like the stunning Monument Valley, gory graphic novel epics such as The Walking Dead or riddlers including Mr Robot help ensure that train platform dead-time can still be game-time.
I’ve yet to tire of exploring new places with Pokémon Go, and I stand firm that the Swift Playgrounds lessons are every bit as satisfying as a good Sudoku puzzle – plus I get to learn a valuable skill.
I am the ‘on-the-go gamer’. Living the smartphone gaming dream I am part of the fastest area of revenue growth in the games industry.
So, when Nintendo formally announced its latest console last Friday I wondered if it was an attempt to appeal to gamers like me.
Nintendo Switch is a hybrid tablet/TV games console, as comfortable in your hands as it is hooked up to your television. Accompanying the hardware is a strong first year line-up of titles including new the Zelda Breath of the Wild and Super Mario Odyssey adventures.
But the big question is whether Nintendo has given itself enough of a fighting chance with the Switch to emerge from the shadow of the debacle that was the Wii U, to overcome the console behemoths that are Microsoft and Sony, and to take on the smartphone gaming market.
That was the topic of the story I wrote this week for Mobile World Live: “Will Nintendo fanboys make the Switch?”.
After going hands on with the Nintendo Switch at the London launch event, including playing the new fun fighting game Arms, I headed over to BBC Broadcasting House to report back for two live spots with the BBC News Channel and BBC World News:
In the US Black Friday follows Thanksgiving Thursday and, along with so-called Cyber Monday, has become one of the biggest days in the online shopping calendar. Inevitably it has become a big deal in the UK now too.
On Friday’s ITV Good Morning Britain I was in the studio sharing some tips on how to bag the best online Black Friday bargains.
Many Black Friday shopping tips apply equally to buying online around the rest of the year, but some peculiarities have emerged:
- Keep checking throughout the day. A large element of surprise and secrecy exists around Black Friday that retailers are keen to persist. Prices change, new deals get added and stocks are limited: it’s all part of a clever strategy to keep us interested throughout the day and coming back to their online stores. But that does mean that a good price at 8am might be even better by midday, but sold out by six. That’s the risk you take.
- Black Friday Pop-Up Portals: Comparison sites and aggregation tools are useful all year round, but on Black Friday dozens of pop-up sales portals appear on reputable websites. Which to choose? If you’re shopping for gadgets and technology (always a big deal over this weekend) then take a look at the website of popular gadget magazines or online titles – referrals and traffic mean Black Friday is great business for them too, and many have journalists locked in a room all day hunting down the best deals so you don’t have to.
- Is it really a bargain? It’s worth pointing out that some retailers don’t play fair – research by Which? found many so-called Black Friday bargains were anything but, with prices cheaper both before and after the shopping bonanza weekend. Websites like camelcamelcamel.com (I’ve no idea…) keep track of prices over a period of time to let you see how the price you on offer today compares with the price over, say, the last twelve months.
It goes without saying to watch out for scams though phishing, smishing and malvertising, be aware of your rights and consider paying by credit card for the best consumer protection.
A final thought:
- Don’t let Black Friday Frenzy take over. Remember this is essentially a bit of fun – the worst that can happen is that we pay full price for something or don’t buy it at all. Part of the fun of the whole experience is the thrill of chasing a bargain but your life absolutely does not depend on it. Keep it in perspective and if the fun stops then switch off your computer, switch on the kettle and make a cup of Black Friday tea.