Posts tagged Consumer Champion
Earlier this year on BBC Rip Off Britain I reported on how Martin ‘Money Saving Expert’ Lewis had found himself the unwitting face of adverts for bitcoin and cryptocurrency get-rich-quick schemes.
Understandably angry, Martin embarked upon a public campaign – and legal proceedings against Facebook – to make it clear that he in no way endorses any of these schemes.
Then, last week, I began receiving messages asking about a bitcoin scheme that I was apparently supporting. A quick web search and scan of social media revealed that it was my turn to be the face of dodgy cryptocurrency money-making schemes:
To be absolutely clear: these adverts are fake. In no way do I endorse any bitcoin or cryptocurrency money-making schemes. And as for me making ‘millions of pounds every month’? I’m still working on it.
The photos are genuine, though not the captions. The irony is that the scammers now using my face in those fake ads had the cheek to come to my website to steal the images.
There’s also an entire website now dedicated to my endorsement of the so-called trading platform. It goes so far as to provide a fabricated transcript of a conversation between me and Susanna in which I explain how the scheme works.
When I perform a web search on some phrases on the site, I find it’s identical to another site on the web in which Martin Lewis is the proponent.
It’s desperately frustrating that my face may now be helping to rip people off, and that there’s little I can do to stop it from happening.
However, what I can do is to help spread the word that these adverts should not be taken at face value. Also, steer well clear of any get-rich-quick schemes like these – whoever appears to be endorsing it. And be very cautious of any screenshot of a new story – they’re very easy to fake.
Recently, I shared some tips on how to spot fake adverts.
Whether it’s fake news, fake likes or fake adverts, Facebook hasn’t been far from the top of the news agenda over the last few months.
On Monday’s Rip Off Britain: Live (BBC1, 9.15am) I addressed the fake Facebook adverts issue which has recently seen money-saving expert Martin Lewis sue the social network for damages after his face appeared in fake adverts for scam financial products.
The fake Facebook adverts I see generally fall into three main categories:
Fake Celebrity Endorsements
Advertisers have long worked with trusted names to grow reach and sales – and there’s nothing wrong with that.
However, as Martin Lewis and others have found, it’s a doddle for rogue advertisers to mock up fake celebrity endorsements, fake news reports – even entire fake websites – in an attempt to ensnare unwitting readers into their sales funnel.
MY ADVICE: Don’t trust an advert just because it features a trusted face, or appears to be a news story from a reputable news site, do your own research first.
I’ve been filming some items for Channel 4 prime-time consumer programme, Supershoppers. In tonight’s show, I’m investigating broadband and Wi-Fi speeds.
Is the internet speed you pay for the speed you actually get throughout your home? There are lots of reasons why that may not be the case, one of which is how well your broadband router performs.
The majority of us make do with the router provided by our internet service provider when we sign up. While that’s often the easiest way to get up and running, that bundled hardware may not always provide the best internet experience around the house.
So, we’re testing the kit shipped by the some of UK’s top internet service providers – as well as some after-market options – to see which router works the hardest to send Wi-Fi around your home.
In the show we test:
- BT Smart Hub
- Sky Q Hub
- Virgin Media Hub 3.o
- TP-Link TL-W940N
- Linksys WRT1900ACS
Watch Supershoppers on Thursday 14 June 2018 at 8pm or catch up on All 4.
Rip Off Britain is back with a new series on BBC1 this week.
In one of this season’s films, I talk about how internet-connected doorbells are now being used help to catch crooks.
Think of a connected doorbell as a video intercom – similar to those already popular in flats and offices – that connects your front door to your phone. Not only do they provide peace of mind when your doorbell – or perhaps that of an elderly relative – rings, these smart devices can also record video of who is at the door. Needless to say, they have already been used to help identify criminals.
In another item for the show this series, I take Julia Somerville to a Bitcoin cashpoint to explain what cryptocurrency is and how it works – and how some viewers may have lost substantial sums of more traditional cash to so-called Bitcoin scammers.
This year for the show we’ve also been making some quick advice films for Facebook – here’s me talking about why some viewers’ second-hand smartphone have suddenly stopped working days or weeks after they’ve bought them:
Rip Off Britain airs on BBC1 at 9.15am from Monday 13th June 2018, available on catch-up on BBC iPlayer.
I was back in the BBC Watchdog studio last night for an item on how Nectar card fraud has been leaving some viewers with a decidedly sour taste in their mouths.
Reports of fraudsters targeting the Nectar loyalty scheme aren’t new, but a recent spate of activity has brought it back to the top of the Watchdog mailbag.
Nectar began rewarding shoppers in 2002, and now around 20 million members collect and spend points at a variety of high-street and online retailers. In February this year, Nectar was bought by supermarket chain Sainsbury’s, which now also owns catalogue chain Argos.
In the fraud, Nectar points are redeemed – often in high street stores – to buy goods. The first victims know is when they try to spend their Nectar balance and find instead that their account is empty. So prolific are the fraudsters that, in some cases, victims have even found they‘be been left with a negative balance.
There are some patterns to the fraud:
- Victims are adamant that their physical Nectar card – which is required to redeem points for goods in store – hasn’t been stolen, mislaid or even in the same town as where the points were redeemed
- Argos appears to be a hot-spot for fraudsters redeeming Nectar points
How does Nectar card fraud work?
That is the million Nectar point question. On the surface, this is very straightforward:
Click to read on
The new series of Rip Off Britain – series nine! – began on BBC1 this month and once I am on-hand as its resident technology expert.
Earlier this week, I spoke with Angela about how high-tech car criminals are able to hack their way past current keyless security systems. I also shared a few tips that may help concerned viewers prevent their cars being stolen. Here’s a quick taster:
Car crime has largely moved on from the coat hanger and hot-wire days of old, with crime rates decreasing by 80 percent since 1993 according to the Office for National Statistics. However, a new wave of tech-savvy car criminals is now making easy work of making off with many makes of car.
I’ve been following the high-tech car crime trend closely, trying to understand the ways in which criminals are able to bypass or subvert car keyless security systems – whether through signal amplification, wireless jamming or keyless code capture. Criminals often steal to order, targeting high-value vehicles that are driven to so-called ‘chop-shops’ and sold on for parts.
Next week I travel to Glasgow for BBC Rip Off Britain Live. I find the live shows particularly enjoyable because we are able to be responsive to news stories as they break. As such, I can’t say yet exactly which stories I’ll be covering, but I believe we’ll be discussing how the Internet of Things has made our homes vulnerable to hackers.
David McClelland joins the BBC X-Ray team for a photography summer special.
As regular visitors here may know, I’m a photography nut. Naturally, I was very excited to be asked to be part of the BBC One Wales X-Ray Summer Special on how to make the most of your camera. I was pleased too that a primetime TV show had dedicated its slot to talk about photos – after all, with smartphones in almost every pocket now, snapping photos is something that many of us do all the time.
On a blustery afternoon in late-spring, I arrived by train into the picturesque Welsh coastal town of Aberystwyth. Heading first for the seafront, and then to the Arts Centre, I spoke with presenter Lucy Owen about all manner of issues that might arise when taking pictures and sharing them online — even how to back them up:
The show also looks at how to take better pictures with your smartphone, how to get great footage while safely flying a drone, and how the National Library of Wales preserves its priceless collection of photos.
UK licence fee payers can watch the whole BBC One Wales X-Ray episode on BBC iPlayer.
I turned the internet’s air blue as I guested on this week’s Smashing Security podcast.
I’ve been listening to and enjoying the Smashing Security podcast since it began late last year.
So, I had no hesitation when Graham asked if I might appear as a guest on the show. I suspect he may hesitate before asking me again though…
Tasked with covering some of the week’s news, I quickly rounded on three sex stories:
- how the UK government plans to enforce age verification for sites serving adult content by April 2018
- how the owner of the Ashley Madison website has set aside $11 million to settle with disgruntled users following the 2015 data leak
- how one online adult service has introduced biometric authentication for male members
Needless to say, we covered the news with a professionalism befitting the material. Well, mostly. Hear for yourself:
To check out further episodes of the show, and to subscribe, visit the Smashing Security website.