Posts tagged Rip Off Britain
Consumer affairs show Rip Off Britain returns for its Spring 2013 primetime run on BBC One.
I’ll be appearing once again as the golden girls’ telecoms expert advising the good people of Great Britain how to fight their corner against unfair contracts, shocking bills and tricky terms and conditions.
Here’s a quick clip from the opening episode of this series where I help a former squash world champion get to the bottom of a dispute with his phone contract:
This season airs on Monday evenings at 8pm (just after Eastenders!) from January 7th 2013 for 8 weeks.
You can catch-up with the rest of the Rip Off Britain series over on BBC iPlayer.
I’ll be making a handful of appearances during the course of the series (which we recorded earlier this year at the BBC’s Pop-Up Shop in Gateshead) helping viewers with their consumer technology queries and contract gripes.
You can catch up with the shows on BBC iPlayer here.
Last weekend I headed up to the Metro Centre in Gateshead to film some consumer technology items for BBC One’s Rip Off Britain.
During the shoot at the Rip Off Britain ‘Pop Up Shop’ I worked on some incredibly disturbing ‘rip-off’ case studies where big-name service providers are being incredibly unfair, inflexible or insensitive to their hard-fought customers.
All of this made me reflect on how complicated buying almost any service in the UK has become, particularly many of the consumer technology products and services that we now take for granted.
Here are my thoughts on how we’ve wandered into this consumer minefield, what part the internet has had to play in our being there, and why shows like Rip Off Britain are so important in helping us to navigate through it.
Series 4 of Rip Off Britain broadcasts in September 2012 on BBC One. It airs daily during the daytime and weekly in the evening – watch this space for more details.